Support

24-July-2024

Period or dot in the title - name of a collab will cause download problems.

Period or dot in the title - name of a collab will cause download problems.
When you go to download a video mp4 or audio mp3 of a collab with a dot - period in the title, The downloade..

20-April-2024

Offline app available for recording off line

Offline app available for recording off line.
https://drive.google.com/drive/folders/1H1zx-i5ubgBR7DhHxaK5Pe9uTe0cP9lc?usp=drive_link

08-April-2024

What do you need to get started on Bandhug?

What do you need to get started on Bandhug?
This video is a little question and answer session with Ralph Cooper ( former Drummer of the Band Air supply) and Dennis Soloman King about ..

29-March-2024

Welcome to Bandhug - A quick tour. Part 1

Welcome to Bandhug - A quick tour. Part 1.
A walk through of the website navigation. From the login page to various tabs, user profile - settings, features, etc. Good for new users to ge..

27-March-2024

Working with NEW DAW

Working with NEW DAW. Tools are available from DAW, UTT button to update track changes. view is in stereo.

12-November-2023

How to check or adjust notifications.

How to check or adjust notifications. Go to your profile settings then notification settings.

28-October-2023

How to tell if track was recorded with Bandhug online recording

How to tell if track was recorded with Bandhug online recording.
On the wrench click on edit info. If you see audio device model and cam model it was recorded with bandhug online app.

21-October-2023

How to tell if the page is still loading - Refreshing.

After making changes take a look at the refresh - reload indicator at the top of the right corner of your browser toolbar. Circle arrow indicates it not doing anything. in respect to reloadi..

06-June-2023

Rearranging track numbers in studio via wrench.

Rearranging track numbers. In studio select the lowest number track you would like to move. Open the wrench on the track and click edit info. On track number select a high number and save. ..

04-June-2023

Stop getting notifications for a particular collab

Stop getting notifications for a particular collab by opening the collab in studio then uncheck the notifications box.

04-June-2023

Use the @ to mention another user in comments.

Use the @ to mention another user in comments. If it does not populate user list when typing user name, refresh the page and try again.

14-May-2023

Panning effect explained

Panning effect explained.
Panning can only be done in studio. Meaning only main play in studio and publish from studio will have the panned effect. Daw will not have the panning effect. ..

29-April-2023

BT only not working in recording window.

BT not at zero causes no bt sound when BT only checked in Recording window. One work around is to drag plat button over past the BT start time then press record.

15-April-2023

Download wav file from DAW

Download wav file from DAW

18-March-2023

How to search for help wanted- needed

How to search for help wanted- needed

18-March-2023

How to quickly start a collab

How to quickly start a collab

01-December-2022

Change thumbnail-picture for collab

Change thumbnail-picture for collab

18-November-2022

Record with mono off for faster upload

Record with mono off for faster upload.
The mono checkbox tells the system during upload to run several processes to place sound on both sides of a track (left and right). These processe..

18-November-2022

Adjust Input before recording - Watch the green bars

Adjust Input before recording - Watch the green bars.
Adjust input levels via device or Operating system,. Mid range levels are good. You never want to get to the red in the green bars.

16-November-2022

Apply fix mono to fix clipping

Apply fix mono to fix clipping.
We explore the waveforms in DAW to identify tracks that may have clipping. We also show how to check a track video by moving to draft and inspect the orig..

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